This Privacy Policy explains what personal data Niswah Boutique collects when you use niswahboutique.com, why we collect it, and the choices you have. We follow the Personal Data Privacy Protection Law of the State of Qatar (Law No. 13 of 2016) and its regulations.
1. Who we are
Niswah Boutique, Doha, State of Qatar. Data controller contact: info@niswahboutique.com.
2. What we collect
- Order details: name, delivery address (zone, street, building, unit), phone number, email address, the items you buy and your payment method. Card numbers are handled by our payment provider and never stored by us.
- Account details: if you create an account, your login email and order history.
- Messages: anything you send us by email, phone, WhatsApp or Instagram.
- Site usage: pages visited, device and browser type, approximate location from your IP address, collected through cookies and similar technologies.
3. Why we use it
- To process, deliver and support your order, and to handle returns and refunds.
- To answer your questions and keep you informed about your order.
- To keep the site secure and prevent fraud.
- To send offers and new-arrival updates, only if you have opted in. You can unsubscribe at any time using the link in each email.
- To meet our legal and accounting obligations in Qatar.
4. Who we share it with
We share data only where needed to serve you: delivery couriers (name, address, phone), payment providers (payment details), our website hosting and email providers, and authorities where the law requires it. We do not sell personal data.
5. Transfers outside Qatar
Some of our service providers store data outside Qatar. Where that happens we take steps to ensure your data receives protection consistent with Qatar law.
6. How long we keep it
Order records are kept for as long as required for accounting and legal purposes. Account data is kept while your account is active. Marketing preferences are kept until you unsubscribe.
7. Your rights
Under Qatar law you may ask us to access, correct or delete your personal data, to stop processing it for marketing, and to withdraw consent you have given. Email info@niswahboutique.com and we will respond within a reasonable time.
8. Cookies
We use essential cookies to run the shop (cart, login, checkout) and, if enabled, analytics cookies to understand how the site is used. You can block cookies in your browser settings; the cart and checkout need essential cookies to work.
9. Children
Our site is intended for adults. We do not knowingly collect data from children under 18 without a parent or guardian’s consent.
10. Security
The site uses HTTPS encryption. Access to customer data is limited to staff who need it to process orders.
11. Changes
We may update this policy. The date below shows the latest version.
Last updated: September 2026.